Chaiwoo is a Research Scientist at the MIT AgeLab. She received her Ph.D. from the Engineering Systems Division at MIT. Her doctoral dissertation focused on identifying factors of older adults’ technology adoption and incorporating them into the user-centered design of technology-enabled products and services. Currently, her research employs a holistic framework that includes social and psychological aspects, as well as physical and technical dimensions, in the design of technology systems.
Prior to working at the AgeLab, she has participated in a number of industry-funded projects on usability testing, kansei engineering, and user behavior analysis. She received her M.S. and B.S. from the Department of Industrial Engineering at Seoul National University, Korea.